Telosa set out to solve the challenge of fragmented and inefficient review management for brands and enterprise teams.Marketing, customer success, and brand teams were struggling to effectively monitor, prioritize, and respond to a growing volume of customer reviews across platforms like Google, Facebook, marketplaces, and industry-specific portals. Without a centralized solution, critical feedback often went unnoticed, and opportunities for timely engagement — essential for building trust and strengthening brand reputation — were missed.
Telosa introduced the Voice of Customer module as an additional offering to help businesses manage customer outreach more effectively. The dashboard provided clear visibility into outreach performance, allowing teams to track conversion rates against the number of requests sent. This data empowered businesses to make smarter, more strategic decisions around customer engagement and campaign effectiveness.
We handle projects where design is the key to success. We got your back as your design team, even though we're outsourced.
“If we had to sum up working with us in one word, it would be synergy. We take your vision, combine it with our expertise, and deliver results that exceed expectations.”
CEO
OUR VALUES.
Our mindset is built on core values, simple yet essential for a seamless and effective workflow.
01
Think like humans
Humans are at the heart of our work. Simply put—we create for people, with people.
02
Design purposefully
We design with purpose, focusing on the real impact a product has on business growth. It’s not just about aesthetics—it’s about efficiency, strategy, and profitability.
03
Build lasting relationships
We value authenticity and have zero tolerance for fluff. We’re honest, open, and direct—because we respect your business and hold ourselves to high standards too. That’s the foundation of any successful partnership, isn’t it?
